What teachers should and shouldn't do when a student discloses distress
Do
- Give them your attention, even if you only have a few minutes.
- Use their words back to them so they feel heard.
- Tell them it was right to speak to you.
- Explain what you will do next and who you will tell.
- Record the facts and pass them on the same day.
Don't
- Promise to keep it a secret.
- Ask leading questions or push for detail.
- Minimise ("Everyone feels like that") or judge.
- Offer a diagnosis or your own therapy.
- Carry it alone: talk to your safeguarding lead and look after yourself.
2. Respond
Youth Mental Health Response
Our MHFA-informed training gives staff a shared, practised way to notice, respond and hand over, leading to the LBR Youth Mental Health Response Certificate.
Explore Youth Mental Health Response