Privacy policy
Effective Date: 20 December 2024
At Let’s Be Real, we are committed to protecting the privacy of our clients, including students, parents, educators, and other stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Names, email addresses, phone numbers, addresses, and other details provided when you sign up for our services or contact us.
Student Information: When necessary, we may collect student-specific data, such as age, grade level, and other educational or behavioral insights, to tailor our services.
Technical Information: IP addresses, browser types, and website usage patterns collected via cookies or similar technologies.
Feedback and Survey Responses: Information provided during feedback sessions or surveys to improve our services.
2. How We Use Your Information
We use your information to:
Deliver and improve our services, including workshops, training, and consulting.
Communicate with you regarding appointments, updates, and resources.
Customise our offerings based on your needs.
Comply with legal and regulatory obligations.
Analyse website usage to enhance user experience.
3. Sharing Your Information
We respect your privacy and will not sell or share your information with third parties, except in the following cases:
With Your Consent: When you have authorized us to share your information.
Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., payment processors, IT providers).
Legal Obligations: When required to comply with applicable laws or respond to lawful requests by public authorities.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access and request a copy of your data.
Request corrections or updates to your information.
Request the deletion of your information.
Opt out of marketing communications.
To exercise these rights, please contact us at hello@letsbe-real.eu.
6. Data Retention
We retain your information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality and analyse traffic. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: hello@letsbe-real.eu
Address: c/o Klemke Language Services, Senckenberganlage 10-12, 60325 Frankfurt am Main, Germany